Bad Reviews on Google+ Local: What To Do

Does your business have bad reviews on Google+ local?

You’re not alone — there are other businesses that have looked at their local places page and saw bad reviews on Google+ local.  Perhaps you’ve had a change in management, or perhaps you didn’t even know about the bad reviews on Google+ local and couldn’t respond in a timely manner.  Regardless of the reason, bad reviews are not something to just brush off and ignore. Dealing with them and responding to the bad reviews on bad reviews on Google+ local is always and first and foremost recommendation.  Just as you would if someone called your business with a complaint or came in with a complaint — you wouldn’t ignore them, you’d politely respond.

Bad reviews on Google+ local are some of the first thing potential customers can see when they Google your business. Don’t let them be turned off right away.  Give them a reason to try you, come see you, or call you.

Bad reviews on Google+ local also contribute to the rating of your business.  Recently Google+ Local removed the star rating and replaced them with a scores.  Having a high score means having positive reviews on several different review sites: tripadvisor.com, yahoo.com, and urbanspoon.com.  (Read how Google+ Local determines your business’ score.)  Bad reviews on Google+ local factors into this score — or potentially the first impression customers have of your business when looking you up on the web.

The good news: we can help!  We have tips and suggestions of how to respond to the bad reviews on Google+ local and how to get more reviews overall.