Fact: 80% of small business owners, in the U.S., will survive their first year in business.
Although this is a remarkable number, let’s look at the statistic as half empty for a second. What about the 20%? What did they do wrong for them to not survive their first year? And the answer is marketing. The website hosting company, GoDaddy, states that 60% of start ups do not build a website for their company in their first year and only 13% of them use social media to promote their business or communicate with customers.
As a person with a potential start up, looking at the stats this way can be disappointing and discouraging, to say the least. This post will help you avoid being in that 20%.
Developing Online Presence
Whether you are a start up or veteran business in your community, having online presence is still essential to having success. Not only is having a website important but you should also have presence on several social media platforms. A website is there to inform potential customers while social media is there to engage with them. When it comes to both, you must make sure that content and images are current, this is key to ensuring that your presence is effective.
After you have developed your online presence, the next step is to receive testimonials. Testimonials is the best type of “word of mouth” marketing. Before people buy anything, they look at the reviews, whether it be from Google, social media, Yelp, etc. Try to get your customers to leave reviews online. We suggest including an incentive when they leave one, such as a discount on their next purchase once you see their review on a credible site. This will also be a great way to increase engagement with your current customers.
As a small business owner, it can be very difficult your first year. Along with operations and possibly hiring employees, marketing can be the last thing on your mind. Luckily there’s 219 Group, and we are here to help every step of the way. Let us help you avoid being a part of that 20% your first year.